Knowledge
Institutional memory and organizational intelligence — lessons, playbooks, decision records, and preserved expertise.
relationship
Weekly author check-ins build trust and prevent delays
Consistent weekly check-ins with Dr. Mitchell established a communication rhythm that caught potential issues early and maintained high engagement throughout the copyediting phase.
technical
Complex design projects need dedicated design sprints
Standard editorial timelines don't account for the iterative nature of complex visual publications. Dedicated design sprints with clear milestones produce better results than linear scheduling.
process
Vendor capacity should be confirmed at project kickoff
The proofreading delay on History of Rome could have been avoided if vendor capacity was confirmed during project planning rather than assumed based on past availability.